Tag: Ticketing System

Factors that Companies Looking for IT Helpdesk Ticketing System Must Consider

Factors that Companies Looking for IT Helpdesk Ticketing System Must Consider

The demand for AI-powered helpdesk software has increased rapidly and understandable so. Businesses are realizing that manually managing support requests via emails costs them a lot of time and resources that can be spent doing other important work. They need automatized helpdesk support, and these